Terms and Conditions

Asset Based Finance and Leasing Ltd: Website Terms and Conditions

Welcome to the Asset Based Finance and Leasing Ltd website. By using this website, you are accepting these Terms and Conditions of Use. If you do not want to accept these Terms and Conditions of Use you must not continue to use this website.

On this website

“We” and “us” means the Asset Based Finance and Leasing Ltd.
“You” – the person using the website.

Website content

We own the copyright to all the contents of this website. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use. If you have any doubts about what you can do, please go to our “Contact Us” page to apply for permission to reproduce the website.

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors.

You shall not use the website in any way which will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.

We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.

External material

We accept no responsibility for the content of any advertising on the website, and individual advertisers are solely responsible for the content of material which they submit to us. It is their responsibility to make sure that their advertising complies with any applicable legislation.

Links

The website contains links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

Termination of the website

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if:

(i) there is a change in the law which limits our ability to provide the website

(ii) an event beyond our control stops us providing the website (e.g. technical difficulties)

We reserve the right to remove any material on the website which, in our opinion, is unsuitable.

Changes to Terms and Conditions of Use

We reserve the right to change these Terms and Conditions of Use from time to time. If this happens, we will notify you by posting the new Terms and Conditions of Use on the website. If you do not wish to be governed by the revised Terms and Conditions of Use, you must stop using the website.

General

These Terms and Conditions of Use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.

If any part of these Terms and Conditions of Use is found to be invalid by law, the rest of them remain valid and enforceable.

Use of the website is at your own risk. We take no responsibility for any loss or damage suffered as a result of use of the website (e.g. loss of profit), even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Security and Privacy

Privacy Policy

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. We will not sell any information about you to any other party.

What information do we collect from you?

We will only have information about you if you willingly provide it. The information you provide is referred to as ‘personal information’. The details you provide may include your name, e-mail address, address, telephone number(s), details of employer.

How will we use it?

We will use this information to provide any service for which you have registered. We may use this information to provide you with newsletters, blogs and publications about us, to let you know about our training programmes, products and related industry events, and to communicate with you when necessary.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works or the Terms and Condition of Use of the website. If you decide, at any point, that you no longer wish to receive messages of this nature, go to ‘Contact Us’ and email us to this effect. Our email provider may set cookies on your browser if you click on a link in an email they send you.

Will we share your personal information with anyone else?

We may want to share your personal information with other reputable companies, trade associations and businesses within the EEA and they may send you messages about products and services which we think will interest you. You can opt out of these messages by going to ‘Contact Us’ and e-mailing us to this effect.

Information obtained in relation to education and training

We may obtain personal information from you in the course of providing education and training. This information will include name, details of employment, examination results and in some instances other performance indicators. Such information may be made available to employers for monitoring purposes and may also be used in the compilation of certain statistics.

How long will we keep your information?

We shall only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us. Except where needed to respond to a query from you, we shall delete your personal information on request by you.

What are ‘Cookies’ and how do we use them?

When you visit the website and register as a member by entering your details, you will become a registered user and we will send you a cookie. A cookie is a small file that may be placed on your computer’s hard disk for record-keeping purposes. Cookies do not contain any information that can personally identify you. They help us to recognise you when you visit the website and make use of the site so that we can tailor our service to your needs. We may use cookies for the compilation of certain statistics (which do not identify you personally) relating to the use of the website. Such information may include the number of visits, average time spent and other statistics relating to the website.

You may set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. If you decline to accept a cookie, some web pages may not function properly or you may not be permitted to access certain services offered on the website.

Complaints

In the event that you are not completely happy with our service, we’d like to hear about it — that way, we can do something to put it right.

Asset Based Finance and Leasing Ltd always endeavour to do everything we can to make sure our customers get the best possible service. However, sometimes, we don’t get things right first time. When that happens, we always encourage you to tell us about your complaint, so that we can put matters right.

We want to:

• Make it easy for you to tell us about your complaint.
• Give your complaint the attention it deserves.
• Resolve your complaint fairly without delay.
• Make sure you are satisfied with how your complaint was resolved.

How to complain

To make a complaint, you can:
• Call us on 0333 344 1015. We are available from 9am to 5pm Monday to Friday (please note that
we are closed on all UK public and bank holidays).
• Email us at mike@abfl-ltd.co.uk
• Write to: The Complaints Department, Funding Options Ltd, 30 Great Guildford Street, SE1 0HS.

How long will it take?

We’ll do all we can to resolve your complaint within seven (7) working days. If we can’t do this, we’ll write to you within ten (10) working days to tell you what we’ve done to resolve the problem, or acknowledge your complaint and let you know when you can expect a full response. We will contact you regularly until your complaint has been resolved.

If we haven’t issued our response within eight weeks from the date you first raised your complaint, or
if you’re dissatisfied with our response, you can ask the Financial Ombudsman Service for an independent review.

Contact details for the Financial Ombudsman Service:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Email: complaint.info@financial-ombudsman.org.uk

Company Information

Asset Based Finance and Leasing Ltd, registered in England and Wales under No. 06464914.

Authorised and Regulated by the Financial Conduct Authority (FRN: 726152)

Member of the National Association of Commercial Finance Brokers www.nacfb.org.uk

Business Address; Crystal House, 72 Central Avenue, Pinner, Middx, HA5 5BP, UK

Registered Office; C/o Brayne, Williams and Barnard Limited, Rosemount House, Rosemount Avenue, West Byfleet, Surrey, KT14 6LB
 

Contact Us

If you have any questions relating to this website, please go to our “Contact Us” page.

Telephone

020 8866 0961

Write to

Asset Based Finance and Leasing Ltd, Crystal House, 72 Central Avenue, Pinner, Middx, HA5 5BP, UK